Usability

A practical and accessible book that describes 6 test methods for use in the evaluation of a website’s user-friendliness. The methods can combine to form a usability evaluation of a website. The book describes how test cycles are planned and carried out, what to pay particular attention to when using each method, and how the results are presented or otherwise documented. The book can be used as an introduction to usability, both as a principle and as a general perspective within web design, and offers references to theory and practical examples. In addition, it can also serve as an exercise book. The individual test methods are simple and are described in steps covering the most important tasks in planning and execution. The book describes the following test methods:

• Gangster test

• Questionnaire

• Expert review

• Card sorting

• User test

• Accessibility test

The book is intended for two target groups: Professionals in the IT industry in need of inspiration and methods of working with usability, and students looking for a practical approach to working with usability and user-centered design. The book is used in the Multimedia Designer program and at the IT University as an exercise book in the course on Usability.